Bookings Terms and Conditions

Complete the Booking form, accepting on behalf of all your party the terms of these booking conditions and pay a non-refundable deposit of 50 % per person of the total Booking or Tour fare. A 50% deposit will be required to secure the booking and the balance for payment 30 days prior to your arrival.

No contract shall exist between the company and the client until the prescribed deposit has been paid and the clients booking on their booking form has been confirmed by the Company. The deposit will be refunded should the company not be able to accommodate the client on the requested tour.

Cancellation by the client

Cancellation of a booking must be made in writing and is not effective until the Company receives such cancellation.

Cancellation by the company

The Company reserves the right to cancel the tour, in any circumstances, and all tours shall operate subject to a minimum participant on the tour. In instance where the company cannot provide the tour booked, the Company will return to the client all monies paid, which shall constitute the full extent of the Companies liability to the client.

Alterations to Itineraries

Although every effort is made to adhere to itineraries printed in the brochure, the company reserves the right to occasionally change routes and accommodation as brought about by changing conditions. When a major change becomes necessary, notification of such alterations will be sent to you.

The company reserves the right to alter an itinerary after a departure if it is in the client’s interest to do so. The Company will not be held responsible for any compensation to the client if the Company have to cancel or in a way change the tour or cancel the tour due to force majeure, namely war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or other external circumstance beyond the Company's control

Authority on Tour / Exclusion of Tour

The decision of the driver guide of the Company will be final in all matters likely to endanger the safety of the clients of the group. The Company shall not be held responsible for or liable to any client who commits an illegal or unlawful act in the country visited. The client may be excluded from the tour without any refund of the tour fare. if the Company considers the client as unsuitable for a tour , it may in its absolute discretion , cancel such a clients booking to carry the client further if that client causes inconvenience or annoyance to other passengers.

No employee or representative of the Company has the right to alter, vary, waive the right of these conditions, nor to undertake any liability whatsoever on behalf of the Company, unless such be in writing and signed by the director of the Company.

Health

We strongly suggest that clients take anti-malaria medication prior to commencing these tours.  (The 14 Day Cape Splendour Golf Safari takes place in a Malaria free area so medication is not neccesary).  Please consult your doctor/pharmacist for specific advice. No other medications or inoculations are necessary, but please check with your health department for any possible changes in health regulations.( these are however specific to region and location)

Wild Animals

Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African wilderness can guarantee that this will not occur. Neither the Company, nor their employees, nor their agents can be held responsible for any injury or incident on the safari. Please note that certain of the camps included in the itineraries my not be fenced.

Baggage

**All baggage and personal affects are at all times at the clients own risk and the Company cannot accept liability for any loss or damage to baggage or personal effects.

Tour members are limited to one suitcase not weighing more than 20kg (44 lbs) and one hand baggage item, which recognized IATA airlines allow passengers to carry on board the aircraft. In the event of there not being sufficient space in the vehicle or aircraft for excess baggage, the tour member will be responsible for the cost of transporting / storing the excess baggage.

Travel Documentation

It is the responsibility of the Client to be in possession of a valid passport, visa requirements, vaccinations and other medical certificates and all other travel documents and or payments where applicable, local payments in foreign currencies. The Company does not accept any responsibility in changes in regulations for visas or any particular requirements for visas. The Company cannot be held responsible for the failure of the Clients to obtain the necessary travel documents. Should the client be refused entry to any country due to incorrect or incomplete documentation, the Company is not liable for any cost of such delays or repatriation costs for the clients.

Insurance

Travel and cancellation insurance is mandatory for all clients. Before a client commences a tour, he or she must arrange his her own insurance with a reputable insurer, with protection for the full duration of the tour .To cover injury, medical expenses, repatriation expenses, loss luggage, and the expenses associated with the cancellation curtailment of a tour. The Company shall not refund the client when the case of illness, death or loss of body parts Make sure of fully covered travel and medical insurance.

Liability

Clients bookings are accepted on the understanding that they appreciate the possible risks inherent in Adventure Travel and that they undertake the tours, Safaris, river trips and expeditions at their own risk. While every precaution is taken to enhance the safety of the clients participating on the tour, the Company does not hold it self-responsible for death, or any injury or loss that might be sustained on tour.

Information

The company reserves the right to change prices due to unforeseen increases or exchange rates fluctuations to which it maybe subjected. The Company also reserves the right to change any of the facilities or vehicles described in the brochure, without becoming liable for compensation or refund.

The Company may take films or and photographs of our clients while on any tour, and reserves the right to publish, or use the material in advertising, without obtaining the consent of the or the payment to the client.

Jurisdiction and Law

This Contract shall be interpreted under the laws of South Africa.

Cost of making changes to the holiday

If any client wishes to transfer from one tour to another, within 30 days of departure, and the Company agrees on , an administration cost at R 50, 00 per client will be charged Nominal cancellation fees apply within 30 days of departure .

Tour Price Exclusions

Personal expenses such as spirits (unless otherwise indicated), laundry, telephone calls, room service, a la carte meals, tips to waiters / hotel staff and gratuities to driver/guides, rangers & trackers.